frequently asked questions.
Sizing up for the perfect fit or just curious about our sleek, unstoppable ergonomic cock ring?
We’ve packed all the answers you’ll ever need right here.
unapologetic, heavy-duty style
product & brand
right, who are you?
We’re a proudly British-born brand slinging premium ergonomic cock rings for adults who know what they want.
Our products are designed for comfort, style, and bold play, with body-safe, hypoallergenic materials and hand-polished finishes.
Each cock ring features the SOLID. logo - a mark of quality and identity.
what makes your cock rings different?
We don’t deal in cheap, mystery metal.
Every SOLID. cock ring is made from 304 stainless steel, precision moulded, polished by hand, and inspected before leaving us.
Just solid, heavy-duty design for adult enjoyment.
how do you ensure quality and safety?
Every ring undergoes two rounds of quality control before it leaves us.
Because it’s hand-polished steel, no two will be absolutely identical, but those tiny variations don’t affect safety, comfort, or durability.
Consistent quality is a top priority, but user experience also depends on proper sizing and use.
measured bold for max fun
sizing and fit.
how do i choose the right size?
Use our size guide to assist you in finding the correct size.
Measure carefully with string or soft measure tape around the base of your shaft (or intended wear area) and behind your balls where the ring will sit.
Our cock rings are snug but should never be painful.
Remove immediately if you feel discomfort, irritation, or numbness.
are the rings true to size and what if I’m between sizes?
Our rings follow standard ergonomic sizing, but anatomy varies.
Go up, never down. A slightly looser ring is safe; one that’s too tight is unsafe. Never try to force a smaller size - that risks injury.
The size guide is for reference only and is not a guarantee of fit.
Extended wear or forcing a tight fit increases risk and is entirely at your own discretion.
what’s the risk of prolonged wear or forcing a tight fit?
Improper sizing or prolonged wear can cause irritation, swelling, numbness, or circulation issues.
If you feel discomfort, pain, or numbness, remove it straight away.
Using the correct size and following safety guidance is your responsibility.
body-safe flex with zero compromise
materials and safety.
what are your rings made of?
Each SOLID. cock ring is forged from durable 304 stainless steel - hypoallergenic, non-porous, and built to last.
They’re hand-polished for a sleek finish.
While most users won’t experience issues, some may have a sensitivity to nickel.
are your cock rings a medical device?
No - our cock rings are adult lifestyle accessories.
They are not designed for medical purpose - they are not sold as treatments, and not guaranteed to have any physical effect.
They do not treat, cure, or prevent any medical condition.
How you choose to use them is entirely up to you.
can I wear it all day or overnight?
No - use for short, responsible sessions only; extended wear is not recommended.
Extended wear can lead to discomfort, numbness, swelling, or restricted blood flow.
Always listen to your body and remove immediately if you feel discomfort, numbness, or unusual sensations.
are there any health risks or reasons I shouldn’t use a cock ring?
Cock rings are for adults only.
Because they sit around the penis and scrotum, improper sizing, excessive tightness, or prolonged wear can cause discomfort, swelling, numbness, or circulation problems.
Our cock rings are made from 304 stainless steel, which is hypoallergenic for most, but may not be suitable if you have a nickel sensitivity.
Do not use if you have genital injuries, circulation issues, diabetes, cardiovascular problems, or any skin conditions in the area.
If you’re unsure whether it’s safe for you, consult a medical professional before use.
what if I feel discomfort?
Remove the ring immediately.
Your comfort and safety are paramount, and continued use while experiencing discomfort increases the risk of injury.
keep your ring shining like a boss
cleaning and care.
how do I clean my cock ring?
Wash it with warm water and mild soap, or use a sex toy cleaner that’s safe for stainless steel.
Ensure to rinse thoroughly and dry fully before storing.
Avoid bleach, harsh chemicals, or anything abrasive that could damage the polished finish.
how should I store it?
Keep in a clean, dry place away from moisture or corrosive substances.
Don’t just toss it loose in a drawer with keys or coins.
any other tips to protect my cock ring?
Check your cock ring before each use for any signs of damage.
Handle with care, avoid dropping it on hard surfaces.
Following the care guide keeps the cock ring in top condition - how it’s looked after day-to-day is down to you.
stealth mode activated
shipping & packaging
do you ship worldwide?
We ship to the UK, USA, and select international countries.
If your country is eligible, it will appear at checkout. Import taxes, duties, VAT, and other fees are your responsibility.
We cannot issue refunds for unpaid customs charges, refused shipments, or returned parcels.
See our policies for more information.
is my order discreet?
Yes - orders come in plain, neutral packaging.
For international shipping, customs may list it as a “Silver Metal Loop Accessory”, but your privacy remains intact.
It is a legal requirement to include our company name and details on relevant documentation for your product fulfilment.
Your privacy remains intact, and you are responsible for checking local laws regarding import declarations.
what happens if my delivery is lost, refused, or returned?
Check surroundings and tracking first (if applicable).
If still missing, contact us immediately and we'll see what we can do.
If a parcel is returned, refused, or undelivered, we’ll hold it for 30 days.
You can have it resent by covering the re-posting fee - original shipping fees are non-refundable, and store credit may be issued at our discretion, minus shipping and handling.
Refunds will not be issued for returned or unclaimed deliveries.
how long does shipping take and can i track it?
Orders are processed and dispatched within 1–3 business days.
Upon shipment, delivery times vary based on selected shipping method and destination country - estimated shipping times are displayed at checkout.
United Kingdom:
Standard - 2-5 Business Days
Express - 1-3 Business Days
International:
Economy: 10-60 Business Days
Express: 2-11 Business Days
Tracking info is provided if available.
We are not liable for delays caused by couriers, customs, strikes, weather events, or force majeure.
can you guarantee customs or import processing?
No - all international orders are shipped Delivered Duty Unpaid (DDU).
You are responsible for any import fees, duties, taxes, or handling charges.
It is your duty to confirm these charges with your local government or authorities.
Refusing delivery for customs or import charges does not entitle you to a refund, and re-shipping is at your cost.
we're here to help
returns and replacements
why can’t i return my cock ring?
Our cock rings are intimate, body-safe accessories.
Once they leave our hands, they’re yours.
Due to hygiene, safety, and legal reasons, we do not accept returns, exchanges, or refunds under any circumstances.
This aligns with UK and US consumer hygiene law.
what if I pick the wrong size?
Choosing the right size is 100% your responsibility.
Use our size guide carefully and measure properly before ordering.
If you’re unsure, contact us before purchase.
Wrong size = no refund, no store credit.
what if my ring is damaged or faulty?
If your ring arrives with visible, functional damage (not cosmetic), we’ll provide a like-for-like replacement.
You must contact us via Live Chat or email within 30 days, the item must be unused, tamper seals intact, and you’ll need to provide clear photos.
Minor surface quirks are not considered defects due to the hand finished nature of the product.
do i have any legal rights?
Yes - your statutory rights for faulty products remain and remain unaffected.
Beyond that, all sales are final, and end-user responsibility applies for safe use and sizing.
still need help?
The most efficient method to contact us is through the Live Chat on our website.
For order-related enquiries, you may also respond directly to your order confirmation email.
We aim to reply within 48 hours.